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Branch Manager

Posting Date:  11-Oct-2021
Business Unit:  Chip Mong Commercial Bank
Location:  Phnom Penh

Calling for all local applicants!

Summary of the position:

The role of Branch Manager is responsible for overseeing day-to-day business operations of a branch including supervising all functions of branch such as sales, services, operational, and administration work within an assigned branch to drive the set targets.





  • Ensure staff member in at the branch level meet or exceed customer expectations through excellent customer service including achievement of serving time targets for both telling and sales & service areas
  • Contribute to the development of sound profitable business by creating effective referral networks, including internal business relationships, and other local marketing activities.
  • Drive the result for target of deposit, loan, and other cross-sales as defined in branch KPIs 
  • Proactively market the products to increase public awareness of the branch, products and services to increase public’s trust to the branch.
  • Provide induction training to staff members regularly, regular feedback discussion (one-on-one meeting) and encouragement, and maintain open communication at workplace.
  • Regularly evaluate the targets – when results fall short of targets, understand why and agree on what to do differently to improve performance.
  • Keep a close eye on local competitors – what they do and how they perform and define the strategy to gain market shares in the assigned areas
  • Keep up to date with the bank’s products and marketing campaigns to ensure superior services provided to clients and share with staff members of the branch
  • Manage branch properties and security





  • At least Bachelor’s Degree in Finance and Banking or other related fields
  • At least 3 years of experience as Branch Manager or related roles from Commercail Bank 
  • Result-driven and passion to succeed
  • Strong interpersonal and communication
  • Be able to communicate in English
  • Proactive, flexible, and good team player





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**NOTE: Only shortlisted candidates will be contacted.

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