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Senior Officer, Customer Service

Posting Date: 
Business Unit:  Chip Mong Commercial Bank
Location:  Phnom Penh

Job Responsibilities:

  • Identify and action on sales opportunity for new business opportunity by responding to enquiries from both new and existing clients.
  • Provide consultative service in regard to banking products and services which is considered as a good solution to suite the clients’ needs.
  • Review documents submitted by customer services both on paper work and/or  in system to make sure it is correct, valid and followed to the set standards policies, processes and procedures.
  • Take action to follow up in case provided documents/information are not complete and/or relevant.
  • Contribute to the development of sound profitable business by creating effective referral networks, including internal business relationship with peers, internal stakeholders, and existing customers in order to achieve the targets.

 

Job Requirements:

  • Bachelor degree in finance, accounting or other relevant fields.
  • Minimum 2 years experience of relevant experiences in customer services or other front line role.
  • Ability to accurately and efficiently process cash transaction.
  • Attention to details.
  • Good command in spoken and written English is required.

What we offer:

We offer attractive remuneration and fringe benefits excellent career development opportunities to the right candidates.

More information:

  • Recruiter: Mr. Sovannaksopheakneath Men+855 67 563 563
  • Address: #137, Mao Tse Tung Blvd. Khan Chamkamorn, Phnom Penh, Cambodia
  • Website: www.chipmongbank.com

Only shortlisted candidate will be contacted.

Apply now »