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Manager, Preferred Banking & Business Partner Banking

Posting Date:  11-Sep-2022
Business Unit:  Chip Mong Commercial Bank
Location:  Phnom Penh
Requisition ID:  13662

About The Job:


The role is responsible for handling preferred customer relationship, ensuring that the team provides the highest quality service for the preferred customers to maintain the company's excellent reputation and operational efficiency. Manager analyzes current market trends to identify business opportunities that meet the clients' demands and public interests, generating resources for revenues, and increasing the company's profitability. He/she also assist the marketing and sales team in developing promotional strategies for brand awareness to attract potential clients to expand preferred customer base.


What you will do: 


  • Understand customer’s needs and develop clear plan to address them quickly and effectively
  • Conduct regular review of the preferred customer’s portfolio of the bank
  • Receive strategic directions and develop plan to implement them
  • Escalates with recommendations on complex problems or major customer issues to line manager
  • Work with senior management and stakeholders on several process improvement initiatives for sale portfolio, and marketing strategies
  • Develop and forward cross-selling opportunities to sale team
  • Prepare necessary report for management


What you should have: 


  • At least Bachelor’s degree in business management or other related fields
  • A minimum 4 years experience in management level of banking sector
  • Strong experience in banking product/service, especially in business/preferred deposit
  • Excellent communicator, able to work with sales and marketing teams and build rapport with customers
  • Strategic thinker with an analytical mind and strong problem-solving skills.
  • Intrapreneurship with good networking
  • Ability to understand technical issue of banking system customers is experiencing
  • Ability to foresee customer’s inconvenience





  • RECRUITER: Sophalla SOU (Mr.)
  • TEL : 096 852 98 99/077 256 376
  • ADDRESS: Building No 174 (3rd & 4th floor), Czech Republic Blvd. Corner Street No 164, Sangkat Veal Vong, Khan Prampir Meakkara, Phnom Penh


**NOTE: Only shortlisted candidates will be contacted

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