Hotel Manager

Job Description

•  Lead Sales & Marketing to drive revenue for the Hotel
•  Overseeing personnel, including Operations, Commercial and Business office employees
•  Assist in Recruiting, Training, and supervising staffs
•  Monitoring employee performance and conducting regular evaluations to help improve customer service
•  Resolving issues regarding hotel services, amenities, and policies
•  Conducting or Cooperating Learning and Training sessions as required standard
•  Creating, developing, and implementing a marketing strategy to promote the hotel’s services and amenities
•  Evaluating hotel performance and ensuring compliance health and safety rule
•  Manage budget/expense, analyze, and interpret financial information and monitor sales and profit accuracy
•  Collaborating with external parties such as supplier, OTA, event/conference planner

Job Requirement

•  Bachelor’s degree/ master’s degree in Management, Hotel/Hospitality Management, Administration Education, or a related field
•  At least 3-5 years of experiences in Sales, MICE Management, Hotel and Hospitality, or related fields
•  Project management experiences
•  Highly organized
•  Knowledge of Management/operations/Sales&Marketing
•  Knowledge Hotel management best practices and relevant laws and guidelines
•  Excellent customer service skills as well as a business acumen
•  Strong communication and interpersonal skills
•  Strong negotiation, problem solving and presentation skills
•  Work on a flexible schedule