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Manager, Digital Channel Development

Posting Date:  15-Mar-2023
Business Unit:  Chip Mong Commercial Bank
Location:  Phnom Penh
Requisition ID:  20397

About The Job

As a Manager for Digital Channel Development, the candidate will lead the Digital Products Development department. Be responsible for detailed business analysis and functional solution design in a transactional digital platform (Internet, Mobile Banking, ATM, and QA) targeted branch, SME, and Commercial customer segments. Bring in strong domain and functional solution design and delivery expertise to deliver customer-oriented process design, user experience, and detailed functional design of digital assets.


What You Will Do

  • Design strategy and roadmap for digital Banking
  • Lead and drive Digital Product Development to meet digital product roadmap
  • Prepare Product Documents and Manage Approval
  • Innovation & initiatives through the development lifecycle
  • Work direct with internal and external partners, including NBC
  • Oversee development stages
  • Manage Product Backlog and Project Priority
  • Profit from Digital Banking
  • Digital Product awareness and competition with other competitor in the market
  • Responsible for delivering the functional solution from an end-to-end perspective working with other technical partners
  • Come up with cost estimation activities for change requests
  • Lead Project teams and ensure that they are motivated towards achieving overall team and business objectives
  • Lead Product Development and testing team on daily activity
  • Ensure the final product solution is accurately documented, and detailed in all required parameters and procedures to facilitate an efficient sign-off process and seamless implementations 


What You Should Have

  • At least Bachelor’s degree in business management, Project management or other related fields
  • Master's degree (preferred)
  • A minimum of 5-6 years of management experience
  • Experience in motivating a competitive and diverse team is also preferred
  • Strong problem-solving, analytical, and decision-making ability
  • Able to make the sound decision under pressure and commit to deadlines
  • Strong organizational skills and ability to manage multiple initiatives at one time and project and change management
  • Build an internal and external relationship
  • Strong initiative and a proactive attitude
  • Attention to detail and accuracy
  • Strong in Digital Trends and Technological Savvy
  • Demonstrate strong ability in analytics
  • Keen interest in emerging digital trends and how to apply them to improve our digital customer experience.
  • Strong verbal and written communication skills
  • Ability to analyze and resolve problems with the use of data and customer feedback.
  • Self-motivated with a strong sense of ownership and accountability.
  • Independent worker that can creatively take forward an idea and make it a reality
  • Ability to complete work independently with limited direction and supervision
  • Presentation skills, communication skills, exercise creative and critical thinking


How To Apply?

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Mr. Sopheara CHHUM

Tel: 068 855 833 (Telegram Available)

Apply now »