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Manager, Loan Collection Monitoring & Recovery

Posting Date:  05-Jun-2021
Business Unit:  Chip Mong Commercial Bank
Location:  Phnom Penh

Roles & Responsibilities:


  • To develop loan collection and monitoring procedure/guideline
  • To create loan collection workflow/overdue report template
  • Lead loan quality checking after loan disbursement on loan assessment/ fraud case 
  • Lead team to reassessment for loan restructuring and solve the problem for bad case 
  • Collaborate with branch manager/Deputy branch manager sale/Sale support lead to solve delinquency and overdue customer
  • Monitoring the consequence conditions (post loan disbursement) and ensure all those conditions are fulfilled. 
  • Lead Lending Monitoring and Collection team to communicate delinquent borrowers, establish develop effective payment plans delinquent borrowers. 
  • Conduct site visit the business of borrower with collection officer and branches staff
  • Joining with collection officer and branch staff for solving the overdue loan 
  • Find a good solution and strategy for settle the bad loan outside/inside court case process
  • Keep a good relationship with local authorities to support the effective resolution process
  • Coordinate with relevant departments (Legal, Risk, Credit Analyst and Audit, Operation, and branches) to solve the bad cases
  • Advice borrowers of their legal liabilities under contract law (including interpretation their liability under loan agreement).
  • Follow up and update the court case (Liaise lawyers litigation cases until cases closed)
  • Direct and indirect coaching to retail banking sale officer on loan collection
  • Report daily and monthly the performance of loan collection and loan arrear management to SVP/Head of Retail Banking and Credit Risk, and managements team.



Profile and Qualification:


  • Bachelor’s degree in Business administration, in Finance, Banking, Risk Management, Credit Analysis, Credit Operation or Related Fields.
  • At least 5 years of experience in the areas of Loan Collection, Monitoring and Recovery or related area.
  • At least 2 years of experience in supervisory or managerial position
  • Sound understanding of banking, financial products, Retail Banking Market, and/or risk management
  • Knowledge of banking business and its environment
  • Knowledge in Sales Report and Manage a huge Sales Force
  • Knowledge in sales training and sates strategies
  • Knowledge of Sales and Marketing
  • Knowledge of market research and analysis
  • Knowledge of business models and strategy
  • Advanced level of Microsoft Office
  • Strong presentation, written communication, and report-writing skills in English and Khmer.
  • Strong interpersonal and communication skills
  • Strong analytical and logical thinking skills
  • Ability to think creatively and innovatively
  • Ability to work under pressure



Note: Only shortlisted candidate will be contacted.



More information:

  • Recruiter: Mr. Kean NGOL
  • Tel: +855 67666787/090580303
  • Address: #137, Mao Tse Tung Blvd. Khan Chamkamorn, Phnom Penh, Cambodia

Apply now »