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Officer, Customer Relations

Posting Date:  9 Jan 2025
Business Unit:  Chip Mong Land
Location:  Phnom Penh
Requisition ID:  22669

Job Description

•  Ensure the housing units are handed over to customers on time and in good quality.
•  Inspect all the vacant housing units and ensure that the units are ready for handover to customers.
•  Prepare housing unit handover reports for property manager.
•  Assist the property manager in managing security, landscaping, cleaning, and maintenance teams to ensure the safety and welfare of the residents in our housing complex.
•  Work closely with customers to receive their constructive feedback and deal with their complaints related to construction quality, security, etc. 
•  Assist in reviewing existing operational practices in Property Management Department; propose appropriate changes for improvement where necessary.
•  Perform other duties as assigned.

 

Job Requirement

•  Bachelor’s degree in Civil Engineer, Business Administration or a related field. 
•  At least 1-2 year of experience in property management and/or construction, or a related area.
•  Knowledge of construction
•  Knowledge of business models and strategy
•  Intermediate level in Excel and PowerPoint 
•  Strong presentation, written communication, and report-writing skills in English and Khmer
•  Strong interpersonal skills
•  Strong analytical and logical thinking skills
•  Ability to think creatively and innovatively
•  Ability to work under pressure

Officer, Customer Relations

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