Supervisor, Operations
Job Description
• Monitor customer service performance and conduct regular evaluations to help improve customer service and customer experience
• Manage all staff performance to ensure the smooth operational within the Fitness Center
• Oversee personnel, including Operations and Commercial performance
• Lead sales and marketing strategies to drive revenue of the Top Fitness
• Design fitness programs, activities, special events to promote business
• Manage budget/expense, analyze, and interpret financial information and monitor sales and profit accuracy
• Task assigned by management
Job Requirement
• Bachelor or master’s degree in Management, Hotel, or a related field
• 3 years of experience in Clubhouse management
• Excellent interpersonal and customer service skills are required.
• Must be able to manage multiple objectives and tasks simultaneously, and able to continually assess and re-set prior
• Knowledge of clubhouse management/fitness
• Knowledge and understanding of Managing, coaching, Assigning, and Delegating
• Strong oral and written communication skills
• Strong leadership and interpersonal skills
• Strong attention to detail and creative problem-solving skills
• Ability to think creatively and innovatively
• Ability to work under pressure
• Work on a flexible schedule
What we offer:
We offer attractive remuneration and fringe benefits including seniority pay, bonus, and insurance, etc. with excellent career development opportunities to the right candidates.
How to apply:
Click on “Apply” button in this page. If it is your first time applying in our career portal, you will need to “Create an account” with us first in order to apply. (Download our Quick Reference Guide - How to Apply at Chip Mong Career Page)
Don’t forget to fill in the details in “My Candidate Profile” and upload your CV or 067 666 932
Supervisor, Operations