Asst. Supervisor,IT Software & Support

IT Service Support, you will provide onsite and online assistance to internal users to solve the issues on the system, report incident to management, fix the issues following IT guidance and coordinate for new IT system project.

Job Responsibilities

•    Provide onsite assistance and support to users. 
•    Register and report issue, incident, and problem to management.
•    Fix issue timely for users.
•    Execute operations decided by management and report the result.
•    Coordinate with IT Group to assist and fix any problem.
•    Proactively ensure with users that their needs and expectations are being treated..

Job Requirements

•    Bachelor’s degree in information system
•    At least 2 years of experience in IT system support 
•    Knowledge of new technologies.
•    Knowledge of Retail Business
•    Ability to make sound judgments and provide sound guidance
•    Ability to think creatively and innovatively
•    Ability to work under pressure and multi-task
•    Strong analytical skill to find solution for fix issue.
•    Problem-solving skill.
•    Do research on new technologies.
•    Excellent written and verbal communication skills
•    Good English skills (read, write, and speak)
•    Approach problem with open mind
•    Strive to improve oneself
•    Strong organization and coordination
•    Customer service focus.

More information

• Recruiter : Ms. Sinav VEN Tel: 066 899 922/ 098 555 462 

• Address : Prektanu Village, Sangkat Chak Angreleu, Khan Meanchey, Phnom Penh, (Corner Str.271 & Str.371).

• Website: http://www.chipmong.com